Move in / Move out

We service the greater Seattle area, generally from Stanwood to Tacoma and from North Bend to the shores of Puget Sound. We cannot service areas that require ferry travel. If you’re not sure whether or not your home or business falls within our service area, contact us.

GET IN TOUCH

We do not. We provide you with a quote based on the information you share with us in the questionnaire.

GET A QUOTE

We do! If you’d like to give a friend or family member the gift of a clean home, we’d love to help you out.  

BUY A GIFT CARD

Absolutely. Customers often leave a cash tip for our professionals. If you wish, we can add a tip to your invoice.

Every employee must pass a national background check prior to working at our company—it’s part of the pre-screening process. Without a clean background check, a person will not be offered a position at AF Cleaning Service.

If you are not satisfied with the quality of a cleaning service, we will come back and re-clean the area/s of concern within a 48-hour window, free of charge. If you are still dissatisfied with our service after our second attempt, we will issue a refund or credit.

We offer six different types of cleanings. For each one, we provide a full list of tasks. Please see the individual web page for the service you’d like to learn more about and scroll down to read the list of included tasks.

•    Routine Cleaning
•    Deep Cleaning
•    Move-In or Move-Out Cleaning
•    Post-Renovation Cleaning
•    Vrbo or Airbnb Cleaning
•    Commercial Cleaning

SEE ALL OF OUR SERVICES

To run a successful, dependable business, we rely on consistent scheduling. If you need to cancel or move your appointment, you must let us know at least 48 business hours in advance. If you do so, we will refund you in full or reschedule your appointment, free of charge.

If you do not, you are responsible for all or part of the cost:
•    Same-day cancellation: 100% of the cost.
•    Our staff is locked out:  100% of the cost.
•    Less than 48 hours’ notice: 50% of the cost.

Thank you for understanding this policy and for making plans in advance if you need to change or cancel your cleaning.

We price our services based on information you give us through a customer questionnaire. Your answers help us understand the scope of the project and details such as the size of your home or office, the nature of the space (open layout vs. smaller rooms, shelves of collectibles vs. clear surfaces, etc.), and the approximate workload.

Once we know these details, we calculate the cost and provide you with a personalized quote.

GET A QUOTE

Yes! Our add-ons include interior windows, interior refrigerator, interior oven, interior cabinets, baseboards, walls, washer and dryer, blinds, and changing bed sheets.

To ensure that your cleaner will have time to provide you with the extra services you want, please let us know what you would like to add to your cleaning services ahead of time.

If you realize you need to add an extra service during your cleaning, call our office. We will see if your cleaner’s schedule allows time for an extra project. Your cleaner cannot give you a quote or agree to last-minute add-ons without clearance from our office.

SEE OUR ADD-ONS

If you pay us using your credit card, we take your credit card information before your service so we can ensure that your card is functional and that payment will go through once your cleaning service is finished. We do not charge your card until the cleaning service is complete. Our customers find that paying via credit card is convenient and quick. This is the preferred method of payment for the majority of our customers.If you wish to pay by check or through Venmo, let us know. We’re happy to accommodate.

We follow a rigorous hiring, vetting, and training process for our employees and only end up hiring a small percentage of applicants for our positions. Our top priority is to find cleaners we—and you—can trust.

Our hiring and training process includes:
•    Face-to-face interviews.
•    Background checks.
•    Training with an experienced cleaning professional.
•    Checking the work of new employees on their initial independent cleaning jobs.

Because we’re a small company, our owners have direct oversight of all our employees. They also know each employee on a personal level and can vouch for their skills and integrity. We create a trusting work environment—through careful training, fair wages, and warm interpersonal relationships—that encourage employees to show up on time and do excellent, consistent work.

Our cleaners arrive within a one-hour window. This helps them account for unpredictable factors such as traffic, parking, and other surprises. If your cleaner happens to be running later than the arrival window indicates, we will notify you.

To provide you with excellent cleaning services, we bring all our own cleaning supplies and equipment. If you prefer for us to use your cleaning supplies or equipment, we’re happy to do so. Just please let us know ahead of your scheduled cleaning so we know what to expect.